Abby Connect Review

Abby Connect is a professional, dependable, and friendly receptionist crew, that helps you to expand your business. and offered top-rated virtual receptionist and answering services. They are known for flexible call handling and small specialized reception teams who answer for law firms, accounting firms, real estate firms, home services firms, and other enterprises.

About Abby Connect

Abby Connect, situated in Las Vegas, Nevada, is a family-owned virtual receptionist service provider. Nathan Strum, who is now the CEO of Abby Connect, launched the company in 2005.

Their founding family believes that providing great customer service allows clients to take advantage of more possibilities and convert more prospects into customers.

Abby Connect’s virtual receptionists can either answer your calls using a script you supply or simply leave it in their hands to handle them professionally. Each account is assigned a team of five dedicated receptionists, so your frequent customers will grow acquainted with their assistance.

Their goal is to be a premium solution for clients’ frontline teams, continuously delivering exceptional customer-centric experiences.  They also believe that having a close-knit business culture that promotes team building and personal growth would result in better client service.

Why Abby Connect

• With a specialized receptionist crew, you can impress callers, save time, and grow your business.
• The receptionist crew becomes a true expansion of your company.
• Schedule appointments using a program that works with Outlook and Google Calendar.
• Abby Connect has carved out a space for itself in the top reception services market, thanks to its innovative training program and commitment to establishing productive and gratifying relationships between businesses and clients.
• The Personal Assistants provide a comprehensive range of secretarial services, allowing you to focus on your business rather than paperwork.
•  Calls can be managed and keep your receptionist crew up to date with their mobile app available on IOS and Android devices.
• They also provide bilingual support, fluent in English and Spanish, and provide great customer service.
• They provide experienced receptionists for every kind of business and maintain good testimonial feedback as the company’s culture and employee satisfaction are primary.
• Using Abby Connect’s virtual receptionist service allows business owners to free up more time by not answering calls, as well as giving a more professional first impression to customers and clients calling in.
•  Abby Connect receptionists can seamlessly integrate with your existing workflows with custom-created connectors like Clio Grow, Hubspot, Lawmatics, Clio, and much more.

Abby Connect Services

Their services include the following:

• Live call answering is a guarantee.
• A customer success manager who is dedicated to your success
• A group of hardworking receptionists
• Bilingual receptionists
• Scheduling Appointments
• Calling from afar
• Customizable answering services available 24 hours a day, 7 days a week, 365 days a year (with free extended hours)
• Using a mobile app to make a phone call or send a text
• Transferring voicemail to text or email
• Call reports in real-time with alarms
• Time on voicemail is unlimited.
• Voicemail boxes are unlimited.

The industries that are specialized by Abby Connect are as follows:

• Legal services and law firms
• Dental
• Accounting
• Small business
• Chiropractic
• Professional Services
• Home Services
• Health Care

Abby Connect Plans And Pricing

Abby Connect offers three different pricing options. Their plans are priced according to how many minutes you intend to spend. After a no-risk 14-day free trial, plans start at $279 per month.

• Abby 100 – For $279 per month, you get 100 receptionist minutes.
• Abby 200 – For $499 per month, you get 200 receptionist minutes.
• Abby 200 – For $1089 each month, Abby gets 500 receptionist minutes.

Bilingual virtual receptionists, voicemail to email or text transfer, a dedicated account manager, a dedicated team of receptionists, unlimited talk time after transfer, unlimited voicemail boxes, and unlimited voicemail time are included in all of their plans.

Other Options

By partnering with Abby Connect, you can expand your business while also ensuring that you never miss a call. They provide complete virtual receptionist services, unlike India and the Philippines. The other best options for virtual assistants could be Serveteam and Premiumhelp.