AnswerConnect Review

AnswerConnect is a 24/7 live call answering service that provides virtual receptionists who can handle live chat support and appointment scheduling services to render professional support across customer touchpoints and support successful businesses of all sizes, from start-ups to multinational organizations.

Real connections deliver real results, with AnswerConnect you will be connected to every query with professionals and come up with exact solutions as needed.  Having 10+ years of experience in call handling and customer support field, AnswerConnect is Headquartered in Portland, OR with 365 days available for work.

About AnswerConnect

AnswerConnect offers a variety of virtual receptionist services, including phone routing, live web chat, and call forwarding, and goes with no voice mails or bot there would be a virtual receptionist to everything needed. They have been in this industry and maintaining a very satisfactory rating in TrustPilot that too in day-to-day updates. Having their own app they stay connected with the clients and every interaction happens in the same.

They also support through integration with tools that we use and with CRM too and grow in an eco-friendly manner by planting a tree for every customer to understand the essence of trees for the planet. They have taken this step and reached with good results it continues.

How to Hire a Virtual Receptionist from AnswerConnect

Hiring a virtual receptionist  from AnswerConncet is done by following the simple steps

Step 1 –  Go through the plans and pricing and the services that suit your requirements.

Step 2 –  Subscribe to any one of the plans and a customer support executive will be in touch with you soon.

Step 3 –  After the consultation calls you will be handed a dedicated virtual receptionist who can be a support system to boost your business by handling and managing calls and other works efficiently.

Why AnswerConnect

• Availing for 24/7 and 365 days support, no calls would be missed, and feel great experience by having AnswerConnect as a support system as it never closed for business.
• They set path in almost every industry and has its own record and tactics too.
• No bot or voice mails the support would be virtually given by the receptionist and they are readily available at any time.
• Everything is live, live calling, live chat support, book schedule, and connect via teleport video.
• Can know the percentage of calls attended within 1 to 4 rings which help in maintaining a positive outlook for customers.
• 24/7, a customer service team can catch you within 5 minutes once requested for answering services.
• AnswerConnect app customized platform which does

1. 1. Notifies about every interaction the team does
   2. Choosing availability of when to receive calls and messages and letting the team be in the loop.
   3. Having consistent caller ID.
   4. Personalize with editing the basic and general details and can set business hours.

• With their AnswerConncet app, they can do integration  with

1. 1. Google sheets
   2. Skype
   3. Salesforce
   4. Quickbook
   5. Zapier
   6. Hubspot
   7. Zoho
   8. Freshsales
   9. Insightly

And much more. With this integration, there is no need for any manual entries regarding the customer information or deals, everything is automated with your CRM tool.

AnswerConnect Services

AnswerConncet provides services through the virtual receptionist and the integration with the tools utilizing a single app that acts as an additional support system to save time for our business. The services include

• Business answering services
• Franchise answering services
• Order management
• Call center solution
• Webchat services
• Live call answering
• Live chat support
• Appointment scheduling

A list of sub-services would be available for each one consistently covering all the parts of the call service.

They work for industries such as

• Ecommerce
• Finance
• Franchise
• Healthcare
• Legal
• Marketing and media
• Real estate
• Service providers
• Tech companies

AnswerConnect Plans And Pricing

There are no long-term contracts and all of their plans are month-to-month, so you can cancel at any time and it’s all based on the minutes.

Six distinct pricing plans available for AnswerConnect. Their rates per minute range from $1.49 per minute for their smallest plan to a very competitive $1.37 per minute for their largest plan, and they all come with a one-time signup fee of $49.99.

• For $149 each month, you get 100 minutes (at a rate of $1.49 per minute).
• For $269 a month, you get 200 minutes (at a rate of $.149 per minute).
• For $299 each month, you get 290 minutes (at a rate of $1.39 per minute).
• For $599 each month, you get 600 minutes (at a rate of $.139 per minute).
• For $899 each month, you get 900 minutes (at a rate of $1.39 per minute).
• Monthly, 1,200 minutes $1,199 (at a cost of $1.39 per minute overage)

Other Options

For Virtual Receptionists, AnswerConnect would be the right choice, as the pricing cost would be reasonable compared to services of India and the Philippines and if you are looking forward to trying free service before committing to a contract then Serveteam and Premiumhelp would be the right choice.