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Conversational focuses on conversation as the name suggests. Being a leading North American call answering service, perform basic customer service that ensures your business never loses another call by answering your phone or either pass the call to you or place it on hold for you. They have been providing live virtual receptionist or auto-receptionist and answering services.

Having 20 years of exceptional support and service they not only offer excellent customer support but also assist you in taking the company to the next level with their expert team. They are one of the few remote receptionist companies in North America to have a complete 30-day money-back guarantee.

 

About Conversational

Conversational reviews

Conversational is geographically positioned across the United States and Canada, you’ll never have to worry about your clients not being able to get the support they need. For solo, small, and medium companies, Conversational offers a friendly and knowledgeable live answering service. So you don’t have to, they answer the phone, take messages, provide simple customer support, and schedule your appointments.

Since Conversational is a live answering service, your callers will never be directed to an automated menu when they call your business instead, they’ll get to talk with one of our knowledgeable, friendly receptionists who work in our offices and are available to take your calls at any time.

Incoming/outgoing calls, scheduling, and calendar management, as well as customized call handling and message delivery through text and email, are all handled by Conversational. They offer a less costly solution to your customer service face, allowing you to eliminate the headaches of staff management and ensure your callers are taken care of.

 

How to Hire a Virtual Receptionist  from Conversational

Hiring a virtual receptionist is not a time-consuming process in Conversational and the steps are very clear and precise too.

Step 1 –  Click the Let’s Chat button to schedule the sales call to know how Conversation can improve your business.

Step 2 – It’s better to check with the pricing plans and services needed and go accordingly or click the start here button to get started with your Conversational services.

Step 3 –  Choose the plan and service needed and fill in the online form and sign in once completed.

Step 4 –  And finally you can avail your virtual receptionist or auto-receptionist and have their services.

 

Why Conversational

  • Conversational tries to remain up to date and work tirelessly to meet the needs of our customers, despite the ever-increasing improvements in mobility and connectivity.
  • Every call is an opportunity for them to leave a lasting impression by making callers feel heard, obtaining the details they need and adding new value to the company.
  • Each account is given a toll-free or local phone number that you may use to forward your existing business line to or to utilize for your new line and marketing purposes.
  • They have best compared the services with Abby connect in terms of cost, service, time and had proven they can efficiently maintain scheduling and calendar management.
  • Since the day you hire a virtual receptionist from Conversational there is no need for an in-house receptionist.
  • There is no language barrier as the receptionist are native English speakers.
  • There is an auto-receptionist that enables callers to be routed to voicemail, an external number, or an automated message without having to speak with a live operator or receptionist. It’s like a digital receptionist.
  • Apart from call answering they also additional benefits like
    1. Appointment booking and management
    2. Call forwarding, screening, and transferring
    3.  Custom hold music for callers
    4.  Free local phone number and toll-free number
    5.  Full 30-day money-back guarantee for all new clients
    6.  Experienced background check receptionist
    7. Ability to cancel, upgrade or downgrade your plan at any time.

 

Conversational Services

At Conversational, they have been providing completely customizable options to ensure that their call handling meets the unique requirements of your industry which includes,

  • Live Call Answering and
  • General Inquiries & Basic Customer Service
  • Call Routing
  • Customized Call Handling
  • Detailed Message Taking
  • Set Temporary Call Instructions
  • Professional Image
  • Voicemail Messages Delivered by Email
  • Take Your Business on the Go
  • Customized Greetings and Hold Music
  • 100% North American Speaking Receptionists
  • Custom VOIP Solutions
  • Free Local Phone Number
  • Call Screening
  • Complete Client Call Reporting
  • Flexible Monthly Billing

Conversational is consistently providing services to industries through their virtual receptionist services and auto-receptionist services.

  • Medical and real estate
  • Legal and dental
  • Financial and marketing
  • Salon and franchise
  • Technology and small business

 

 

Conversational Plans And Pricing

Their pricing plan is categorized based on the size of the company with an increase in the duration of minutes and advanced call services too.

Conversational pricing plans

Conversational pricing

Others

Conversational best compares its services with other companies and provides the best virtual receptionist services.  Being a US call service their receptionist is fluent in English and being trained professionals they are better than Indian and Philipines virtual assistants. The other options include Serveteam and ConnectCentre

Q What happens if i cant take calls?

Any time you are not able to take a call, the virtual receptionists will take a message for you or transfer the call to voicemail.

Q Do i need to have a phone number to use your service?

No. If you do not have a phone number, we can assign you a number you can use within your local area code. We can also provide toll-free numbers for your business, however additional charges do apply. And should you no longer need our service, you can take those numbers with you.

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